Welcome to our Frequently Asked Questions section, where we address common inquiries about our vending solutions and services at Borderland Snacks. Here, you’ll find information on topics such as the types of vending machines we offer, our vending machine products, maintenance and restocking procedures, and how to choose the right vending solutions for your business.
At Borderland Snacks, we will provide the machines and service free of charge.
As often as needed. All accounts will be evaluated and a regular stocking plan will be scheduled.
The machines coming in will be new or near new. The machines will be in excellent condition and uniformin design.
Vending machines from time to time do take people's money. We can supply a refund bank for on-the-spot refunds. Our route drivers will also issue refunds and place refund envelopes on the machines.
Once a problem has been brought to our attention we generally respond as soon as possible. In some cases that same day and always within 24 hours. Keeping our customers happy and our vending machines stocked and functioning properly is our #1 priority.
Of course, you can either request a specific product through our website or talk to your account representative. We want to offer the products your employees want.
Depends, contracts are handled on an account by account basis.
Once you give us the go ahead to move machines in we will be ready to go within 14 days. In the event that you already have a vendor it's always nice to give them 30 days to move out. If you need the machines sooner than that we will make it happen. After we agree on an installation date, it shouldn't take more than 4 hours to move the machines in and get them all set up and working.
We provide service 24 hours a day 7 days a week. Our trucks start very early in the morning every day and we have route technicians on call around the clock. The people who re-stock your vending machines are also trained in repairing them. This helps facilitate most machine repairs and ensures that your vending machines are always up and running.
915.244.4966
info@borderlandsnacks.net
El Paso, Texas
Everyday 08:00 - 18:00
Contact us for a free break room vending service consultation. We look forward to partnering with you!
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